Suggestions & Questions from Our Library Users
1. We need a bench or chair in book ends, friends of the library store. No where
to sit & look through books before buying. Thanks!
We are glad you are enjoying the Friends of WNPL Book Ends store! Unfortunately, we
cannot add any seating or additional fixtures to the room because the room is too small
to provide seating without preventing access to the area for other patrons.
1. I am very impressed by your services and staff. Jessica is very helpful
and friendly. I met her at a Marketing Class I attended 6/13. The class
was very informative and fun.
Thank you for recognizing Jessica. We agree that she is wonderful. Weíre glad
you enjoyed the program, too!
2. The books on the new shelves are blatantly pro-democrat and anti-
Trump. I donít care about your preferences in politics but I want my
high taxes to represent me. Keep it balanced and stop pushing your
agenda on me.
WNPL strives to develop collections that reflect multiple points of view. The books on
the new shelves represent a small portion of our overall collections, and vary greatly
depending upon what is available on a given day, as the availability of the on shelf titles
changes with each checkout. In researching further, we own sixty adult nonfiction titles
in which President Trump is noted as the subject. Six of those titles were authored/co-
authored by Donald Trump and another six titles are about the 2016 presidential
campaign and election. Factoring out these twelve books, twenty-four of the
remaining forty-eight titles provide positive views of President Trump. You are welcome
to submit collection suggestions to Adult or Youth Services staff for consideration if you
are unable to find a title in our collections. We also offer interlibrary loan to WNPL
cardholders to help find titles at other libraries.
1. Iím a pissed off patron!! I returned books today, but kept 1 book and an
audiobook @ home because I wanted to renew them. Apparently I
couldnít renew the Audio Book because it was on hold for someone else.
I SHOULD BE ABLE TO RENEW IT!! I had it checked out. Instead I
had to go home + get it and turn it in to this library. You wasted my
time + gas. Itís time to change your stupid policy.
Thank you for taking the time to share your concerns. We certainly understand
the frustration of having to return materials youíve not yet finished. Our goal in
setting loan periods and renewal limits is to insure there is a balance between
allowing enough time to use and enjoy our materials with allowing for shared
materials to be available to all interested patrons within a reasonable timeframe.
While weíre sometimes unable to renew materials, staff are always happy to
assist you with your WNPL card in getting back on the waiting list for an item you
havenít had a chance to finish. And if you know in advance that you might need
more time to finish an item, staff can help you find an item of interest that isnít as
likely to have a waiting list.
Thank you for taking the time to help us improve our service to you.
If suggested a title for purchase, we have passed it along to staff members who order
Ryan Livergood, Executive Director
Patron comments appear here unabridged and unedited.