Suggestions & Questions from Our Library Users
1. Front landscaping is terrible – looks like the library is in Foreclosure!
Unkept – needs to be moved. Side parking lot is full of weeds. Time to re-
do front yard! PLEASE!
Good news! We have plans in the works to improve the front of our
building. Celebration Square is part of this effort, but improvements are
coming extremely soon! Thanks for sharing your concerns.
1. More programs for kids. This library does not offer a lot to do,
other libraries have more than 3 activities to do with little children.
Thank you for your interest in youth programming. Based on
feedback from patrons, we have been excited to expand our program
offerings over the past year. In fact, during the month of June, we
had over 30 programs for children! Our staff is always happy to let
you know about our programming options. Please be sure to stop at
the Youth Services desk to find out about programs that might work
for you and your family.
2. Positive! Thank You! Shout out to Rachel in the Adult Section
helping me with a word document/edit settings on my resume on
6/17. Great Job! –
Rachel is definitely one of our all-star librarians! Thank you for the
great compliment on the service you received.
3. Will you please host a drop in storytime Tuesdays or Fridays
during the daytime starting in fall 2019? Your storytimes are
AMAZING! There are no options for parents/grandparents who
work Mon/Wed/Thurs and are off Tues/Fri for children in
preschool M/W/Thurs who want to experience storytime here!
Thank you for your kind words about our storytime program! We are
happy to report that we have scheduled drop-in storytimes for a
variety of days and times, including nights and weekends, to allow
options for working parents and grandparents to attend our
1. You can have once a month, in the summer, an outdoor library
day, you can look for books outside.
With our Bookmobile services, we bring the library to nearly 50
neighborhoods per week, rain or shine. In addition, look for our
Stories in the Park series at area parks this summer. During a few
visits, the Bookmobile will accompany our Youth Services staff for
the opportunity to check out materials, as well as hear a song or
2. Teach the children to be quiet after storybook time. This is a
As one of the busiest libraries in Lake County, we work hard to meet
the needs of all patrons. There are times, when large groups come in
and/or when busy programs let out, that the library can become a
bit noisy for a short period of time. If you find the noise upsetting,
please let library staff know, and we will be happy to find you a
quieter space. We strive to make everyone’s visit to WNPL the best it
3. Please remove brown cart from Vault room. Useless. We need
space to walk through.
We think you may be referring to an overflow cart for some of our
popular materials. There are times when the shelves in the Vault
can become a little tight, and we’ve found that it makes sense to
have popular materials on this cart rather than continually shifting.
However, based on your suggestion, we have replaced the brown
cart with a smaller one. Thank you for your comment, and please
remember that library staff is always happy to help you retrieve
materials from anywhere in the library.
Thank you for taking the time to help us improve our service to you.
If suggested a title for purchase, we have passed it along to staff members who
Ryan Livergood, Executive Director
Patron comments appear here unabridged and unedited.