Hoopla Service Change: New Limits
If you use Hoopla through the Warren-Newport Public Library, you’ll experience some service changes beginning July 1, 2025.
- We are reducing the number of Hoopla checkouts you can make each month from ten (10) to five (5).
We know that Hoopla is a popular service with our patrons, who enjoy checking out ebooks, eAudiobooks, eComics, videos, and music albums. We love offering Hoopla to patrons and will continue doing so. However, to make the service sustainable within the library’s budget, we’ve had to set the new limit described above.
How does Hoopla work?
To fully understand the reason for the new limits, it’s important to know how hoopla works. Libraries that offer Hoopla agree to pay a fee for each item that patrons check out. Check out quantities and costs can vary greatly, making the service unpredictable to budget. Prices vary among items, but generally, an ebook checkout through Hoopla costs the library about $1.50. Movies and music cost about $1.50-$2, and some eAudiobooks cost as much as $2.50. eAudiobooks tend to be the most expensive category as well as the most popular with patrons, so those costs can rise quickly.
Bonus Borrows
Hoopla offers “Bonus Borrows”, which are a rotating selection of titles the last seven days of each month! Bonus Borrows will be a way for patrons to access content at the end of the month when they may be running low on borrows! These do not count toward your monthly limit.
Cost controls
While we greatly value providing Hoopla to our patrons, it’s essential to manage costs for a service where expenses are tied to each checkout and increased patron usage. Lowering the number of checkouts that individual patrons can make from Hoopla will ensure that more patrons can use the service each month.
No effect on other services
We want to emphasize that these changes affect only Hoopla and not other streaming or download services such as Libby/OverDrive and Kanopy. No rules are changing for those services.
We hope this post helps explain some of the reasons for the new limits on Hoopla. Thank you for your support of WNPL, and if you have questions about the new Hoopla limits, please email us at askus@wnpl.info.